Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
7-15 Business days |
Australia, New Zealand |
7-15 Business days |
Mexico, Central America, South America |
10-20 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Delivery from russia to moscow 6 days .... awesome watch ..... the strap is really short will be for a big hand .... when ordering from russia was not in stock yellow-white color and me store delirious to order them from china Or choose a different color .... but it did not suit me .... and i forgave the seller to send another model more expensive which was in stock in moscow and he made concessions .... for this he many thanks 5 ++ + + + + +
Watch super
Watch for its price chic packaging is good as a gift.
luxury watch and cheap with high quality thank you
OK!
Everything is fine. As ordered. Tracking from start to finish. I recommend.
The clock came without a battery, so everything is fine!!!
Watches are beautiful! My father loved quality. and an exquisite presentation. 5 out of 5 totally. it took 7 days to reach cadiz. spain.
Look great, but very light weight
so good
Thanks from iraq
Watch super. I did not even expect for such a price. Advice to take.
The watch looks good, not cheap, but faded. Included instruction, warranty card, napkin and as a gift of brown straps. Delivery debt three weeks. Packed with standard pouches and package. On waterproof did not check.
Fast shipping. Clock fire, expensive look, high-quality assembly and packaging at the highest level. The store answers all questions. I advise this watch and this store!
Delivery 5 days by courier. Sent the goods quickly. Watch as in the photo. Especially did not open them, as i took them as a gift-very neatly packed. The box on the magnet looks dignified. I hope in the work will not disappoint, i will take more. Seller and delivery service thank you very much!
Watch looks good with as beautiful detail the blue pointers. The leather band go I called replaced.
Thank you... everything is wonderful...
The goods went 23 days to tiraspol, moldova. The description fully corresponds. The watch is pleasantly surprised by its appearance and quality, the strap looks good but the substandard components are felt, so it is worth preparing to buy a separate belt. Contacted the store, answers quickly, you can say online dialogue. Packaging is weak, bubble film is small, carton box, but all this is enough: the package is without damage. I recommend
Came quickly enough, the box is excellent, if anyone will take a gift-excellent, a little wrinkled, but the presentation did not lose. The clock itself is excellent. Go exactly, at least in 2 days everything is smooth. A little confused fogging the glass after the street, for this-1 star. Well, in the dark do not glow in any way. White dots on arrows are only decorative. But for such a price-excellent. The result: take it, you will not regret it. They look more expensive than they cost.
Good product and fast delivery time. The product came in intact and perfect condition. Cheers.
Kind of norm .......
For your money hours norms
The clock is cool, the kind of brutal, the time and date have already been exhibited, upset one very long delivery, for some reason through latvia, otherwise everything is fine, packed well, branded box obsalyutno whole, it is possible on the padarok, the store recommend
Delivery fast, watch good
excellent packaging.. exact on time delivery !!
I love this watch.
Watch arrived to me after just 2 weeks. is very nice, looks like the pictures. recommend very watch and salesman.
Quality goods. The watch on the hand looks expensive. On the inside of the strap is leather, waterproof (30 meters). Pleased with the packaging, there is no chance to break. Before the republic of tatarstan, the order was slightly less meat. I recommend.