Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
7-15 Business days |
Australia, New Zealand |
7-15 Business days |
Mexico, Central America, South America |
10-20 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Everything came in good shape, the strap of genuine leather turned out to be, there is an instruction to use in english, the clock itself looks gorgeous, waterproof. All at the highest level, the clock looks quality. Tracking was very detailed, about a month went by
Very nice watch and wrapped up in an very beautiful box.
Fit the description. Second hand the bottom add only not with zero starts, and 59 seconds. The only school. And a normally. Recommend. Yaroslavl For two weeks.
amazing for this price
Good
Good quality. Fast shipping
Very good quality fast shipping
Super class!!!! Everything arranged
fast delivery, 7 days, good quality, same as as pictures, % recommended
Great product for the price! Go for it! Very satisfied! Thanks to store!
Great!!
Quickly arrived, packed firmly, not damaged. Quality for such a price is excellent, everything works)
Nice watch this my 2nd purchase,there was something inside the watch and i have to take it to local watch to store to get it out ,store is responsible he gave proper response of this issue,recommended
Very good came faster than promised .. well packed .. Like
Another very nice watch from Benyar & indeed this store I have used before -Well packaged arrived in UK less than 4 wks -Watch face has subtle raised curved strips that give optical illusion they move up &down when watch is tilted -Classy look to watch face being satin off white colour -Finish to bezel is perfect in rose gold & eye catching -Case very well designed with scolloped curves from case to where strap attaches -Strap is genuine leather & smells very strong of leather unlike some brands who claim they are leather when they are not. In a nutshell don't think twice just buy it you will be impressed by it.
Good
At first glance, an excellent watch. As on-the sock will show. They look almost as in the picture, it does not convey their bulges. The straps are dense, although its naturalness raises doubts. Chronometer works. You can take it.
Faster, product quality, all dials work, pritenzy
LOVE ❤⌚ Perfect
Thank you for the goods. The clock is very beautiful, look expensive. Delivery is fast. Thanks to the store.
Exceeded all expectations. Exactly like in the photo. The bracelet is very cool, the watch itself looks more expensive than it really is. Packed according to all rules. I advise everyone.
Goods come quickly. Watch high quality and in perfect condition! Thank You Very Much!
the watch look as it is described in the picture, everything works good fast delivry i am satisfied quality and service
Fast Shipping, very nice
S.Korea - 12days Pretty and Nice. But it's rusty. So many rust dot... ㅠㅠ
Ordered 3rd time and this time everything was perfect ,arrived in two weeks and thanks for the belt as a gift ,nice watch recommended
Good fast
Shipping 3 weeks. Watch awesome! Work fine, high-quality belt packaging at the highest level, no damage. Look amazing! Very happy! Thank you very much!
Super clock, heavy. Look expensive rich
Cool watch. Delivery less than a month.
Good store