SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely gorgeous. Stunning quality and aesthetics that truly lives up to the Benyar name! I just recieved the "L Silver Yellow B" today and love it just as much as my other 4 Benyars. No disappointments here!
Bought a Benyar Stainless steel BY-5102Msteel and really like the watch. However the watchband is too big and I need to take out 2 links to make it fit. Removing the links is IMPOSSIBLE. I need some instructions on the right way to do it..
All The Best. Delivery Time 2 Weeks. Like again.
Great. Fast shipping. Stylish watches
Very good quality watch spectacular TD OK
Very beautiful watches and good quality i recommend the store is very responsible and very correct a very good company
I am very much happy with the transaction. delivery was on time and the watch is wonderful. Great store and good customer satisfaction.
Functional arrival watch I recommend this store!
Thank you very much. The clock got. Very beautiful and quality. I order it for the second time. Especially pleased with the delivery. 12 days is cool. I will definitely order in your store. Good luck in business.
Chic watches, chronographs all workers
Thanks
Watch is perfect, good quality and the quickest delivery ever on Aliexpress, thank you very much. I can recomend this store!
The clock completely coincides with the description. The kit includes a box in the style of crocodile, rags for polishing, a small book manual operation in english. Looks very stylish.
After perypetiach I watch now all OK recommend honest store OK
Bought it for my dad. Though it looks bigger than expected. But it's top-notch.
Very fast delivery, but there is some problem in changing date.
The watch is beautiful, i 'd almost say impressive. It didn't take long to arrive and its value for money is excellent. All subspheres work. For putting a but, it's not 46mm in diameter, as the description says. It's 44mm, but that's the least. Thanks to the store.
Urun really is very nice and I recommend it with good quality
very good store
As on the picture
I like this watch and everything works
Fast delivery in 23days, great quality this is one of the three mantre I have of the same brand, to recommend this store and this brand, thank you
Good product. Happy with the out come and recommend for all who wants to buy.
Thank you. Watches of good quality, all functions of the chronograph perform immaculately, thank you. Yes .... and the buttons all work... Instruction or review read necessarily.
Good watch .
nice watch
good
Very nice watch, everything works. Interesting price. Arrived a May late (Customs). But it's worth waiting.
Top store. Recommended. Looking forward for more discount in future too.
Normal watch, the dial itself is weighty, and the bracelet is light, and the strips on the dial do not very flash-on an amateur. and in general, a good watch, let's see in operation.
Corresponds to the description. The watch of this brand i buy a second time. First year and a half. Very satisfied with these hours! Good running accuracy and excellent appearance! Delivered in 30 days.
Everything is super, i advise
Aye I concur for this watch and quick delivery
Very good for shipping to latin america
Same as the description. Thank you
Sent the watch quickly, the watch is excellent. The store is sociable. No complaints except one button on the side for beauty they do not work. Watch your money is worth it. Beautiful and rich look in your hand.
Excellent very grateful with the watch