Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
7-15 Business days |
| Mexico, Central America, South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Sorry Beisel fake. The expectations were greater. I had to take the blue ones. Black simple, or what happened.
Good quality and fast delivery
very fast shiping for 3 weeks in Albania very beautiful watch and accesories i recommend the store
Very elegant and beautiful, highly recommended for quality price.
This is a really nice watch. I loved it. It's a premium watch.
I have ordered over a hundred products through AliExpress and have been relatively satisfied. What the *OLEVS* company prepared for me exceeds all my expectations ❗ Starting from pleasant communication with the operator, courtesy, understanding, advice, suggestions,... Etc ❗ I have never received an order faster until now❗ It is unnecessary to comment on the quality of the product, it can be seen from the attached photos. As a gift, along with all the accompanying equipment, I also received a spare strap...... I am speechless ❗ In the end, I can only thank the company *OLEVS * and all its employees immensely. The highest recommendation to all customers ❗❗❗ P. S. The price does not match the quality, you should add at least one more zero. TNX ❤️
very fast delivery very happy thank you
Very well packed and the watch is top. I recommend the store.
Manifique shows I highly recommend it to you good quality thank you to the store⭐⭐⭐⭐⭐⭐⭐
Very beautiful watch. And the good packing
Arrived in time, is in perfect condition and quality is as described. I recommend
Watch stunning beautiful ונראה top quality and bracelet perfect I recommend מאד מאד !!! והמוכר תקשר as it takes והיה me אחלה tribute Kenya
Very good quality I highly recommend
Good product
Thanks, received in algery in 20 days, as described B1 packed.
Beautiful perfect watch
Excellent Product I loved and very high quality. The only detail they should improve is the information, they should indicate which messenger company in the country it would reach.
The product is good arrived in time and is identical to the description strongly recommended
good quality. i thought its fake but store is saying we are original Olevs company. so lets believe what they said. hopefully it will work perfect like my citizen and casio watch doing tremendous job for the last 18 years.