Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
7-15 Business days |
| Mexico, Central America, South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
So fast delivery
Tres nice watch, good quality, good packing and very fast delivery (10 days)
Cool
Many thanks, I received the order very quickly, 8 days to Israel. My husband is very happy, beautiful watch and nicest gifts. I recommend this store with super quality items.
looks so expensive
I love the watch is very beautifulI arrived very fast
Very good quality. I love
I received it today, it took a very short time to arrive, so far everything very well
Authentic and elegant watches, everything working perfectly, quite intuitive to adjust, came some gifts and very well packed, shipping and delivery was fast, I received in less than 20 days, recommend this product and store, thank the seller for the dedication and good service.
I liked it very much, I recommend it arrived well before the scheduled date.
An amazing watch, easy to set up and looks sharp! Taking it to get sized right, my wrists are skinny, but overall amazing!
Happened very quickly. Good store and really original very good quality products. Thank you I am satisfied.
Great watch. I ordered 4 more as soon as I saw how good watch looked
Really decent overall for the price. The biggest downsides are the quite lightweight band and the extremely mushy stopwatch buttons, but the buttons do work as advertised to start, stop, and reset the chronometer. fit and finish is also quite good for the price. as long as you manage expectations of material quality, it will arrive looking just like the picture. The included bead bracelet is decent and the adjustment tool is welcome
The watch looks great on the hand. But in spite of Shorten since spinach is not pulled out. Well I think with this problem we are dealing with And in general there is nothing great to complain about
The watch turned up today . It came in a padded envelope and everything was there . Ie, watch ,box ,bracelet and the watch link tool. I’m very happy with the watch so far it’s got a little weight to it and it shines the strap feels sturdy, and it seems like everything is in working order. I just hope it stays that way. I would definitely buy more for presents or myself again . Thank you
Thanks for your service
Guy who buys a Rolex for $10 thousand does not feel sorry for money this watch here simply and more beautiful than Rolex
Such as in the PAP, it works, it came quickly
good quality product... shipping was great and gud store. recommended.. as description all work nicely..
I can’t say I’ve had this watch for a while, but it looks amazing. After adjusting the time and links I’ll be able to use it. Make sure to tear out all the plastic off too, there’s a lot.
Very good product
Thank you very much. It is a watch that looks quite good, it arrived in approximately 2 weeks, as described in the business. I am satisfied, I recommend the store
As described, exelent finishes, very beautiful, patch when 100% emphasize that I arrived very quickly
Beautiful watch and works very well at the moment, includes a tool to remove links and a bracelet.
Delivery on Time Very good quality watch , good lloking watch and pretty esay to reduce the size. Worthed!
one of the best watches I have ever received
I received my watch earlier than expected. I like it but when I tried to use the pin tool make it fit my wrist, the plastic around the pin broke right away. That’s not too big a deal considering I didn’t know one was included.
Super beautiful buy it for a gift
Very satisfied with the purchase
The little mechanic that sizes the watch broke in the first 2 minutes of trying.
Excellent delivery
fast delivery , within one weak i received the product to srilanka. .THANK you SELLER
Very good like the description completely I am very satisfied I recommend buying from a very wonderful store fast delivery less than one week
Much more than I expected. Quality and speed in delivery
hubby loves
thanku. i like it
Was delivered before 20 days from the cumbinate. I bought 2. I am happy and I will give it as a gift. Very beautiful. I recommend the product that arrived here in Ireland. Thank you good sales.