Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
7-15 Business days |
Australia, New Zealand |
7-15 Business days |
Mexico, Central America, South America |
10-20 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Beautiful watch. I started using it right away. I loved it.
Sky People that amazing chic and luxurious watchTop of the most recommend the store and store is to be congratulated
very nice
Good product.
Bracelet as a gift. The stopwatch works. Date is.
Arrived on the stipulated date and this as the product says
👍👍👍
Excellent watch! Very beautiful, elegant stylish, thin luxury that blends in any occasion. Came very fast, packed with bubble wrap, beautiful box that mimics the leather bracelet, tool to regulate bracelet and a manual. I am very happy and surprised with the good quantity price product. Super point!! Thanks to the store❤✌
Excellent charm is very elegant
Product of excellent quality, I recommend the store who still sent a complimentary gift.
Very nice. Excellent price
Excellent quality price range, this was the fastest delivery of a product from AliExpress I have ever received, 17 days since postage.
The product arrived in good condition with the packaging, like in the description, the link came big on the wrist, but it can be easily adjusted, the seller doubted the fast shipping, but the delivery was slow
Very good as the photo works👍👍👍🤗
The watch looks beautiful and the delivery is fast, thank you
Thank you Aliexpress you tell me
Watch great all work bracelet Good Delivery month recommended
very good service and quality product. I am very satisfied
I am satisfied with the product. Shot several links.
👍
Top too much liked
Very nice and quality
Very cute. Is the third watch I ask for.
very nice
Thank you are very good very luxurious arrived before the delivery date I recommend buying it Very nice arrived before the delivery date I recommend buying it are cute
The best watch for its price, just 1200, very high quality, thank you very much to the store, I recommend it!!!!
The watch is high quality, the bracelet is embossed with olevs. I like it, I advise you to buy
Delivery very fast Product quality excellent
I recommend, this report is great, very fast shipping look that came to Brazil a lot.
The watch is a class, it fit perfectly on the hand, it is packed perfectly, although I did not try to swim later I will write. I would like the delivery to be faster. I recommend the store.