SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||7-12 Business days
||7-15 Business days
|Australia, New Zealand
||7-15 Business days
|Mexico, Central America, South America
||10-20 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Top quality ברמות showered with him and it's anti-water recommend
It is of good quality very well packed and brings an accessory to make it to measure.
Very beautiful watch, on the narrow Women's wrist just right. It's as described. The dial and bracelet are wrapped securely in a film so that nothing is scratched. The clock came very quickly, three weeks ahead of the intended date. The bracelet had to be shortened by two links on each side, because my wrist is narrow. Device for removing excess links in the set. The packaging is reliable. The box came a little damaged, but the watch itself did not suffer in any way. The store is reliable and very responsible. Seller and product definitely recommended!
Hours are 20 minutes behind in a day.
Good watch very elegant show.
The watch is wonderful! The store packed in a gift box (I wrote with a question whether it is possible to pack differently), it looks very solid. Very grateful to the seller, wonderful! Success and prosperity to you!
Wonderful watch, well packed
Very good the way I wanted itty-bitty
Just received it it’s fine I thank you very much
The watch is great. the photo does not convey everything. I am very satisfied with the purchase. I did not communicate with the Pradovets. Arrived on time. I have a small brush but watch to look very beautiful. Recommend for purchase!
amazing quality and product thanks for fast service. love from Pakistan
Cool hours. The picture seems more than it really is.
Very satisfied fast delivery Very satisfied fast delivery
This is already the 2nd watch in this store. Quality as always at a height.
Fully as described. Very satisfied, included the device for changing the length of the strap
The watch is great. I'm delighted. For every day perfectly for any image. Set the date quickly, it remains to remove the links.
Live looks very expensive, there is a set of Adjusts
Watch have quality, my wife loved. It is small and social.
Like product, size, functional
The store was very nice thanks
Well received, a very nice watch, parcel arrived in 20 days in Algeria. I highly recommend this shop. Thank you
They look very expensive and high quality. All satisfied
Lovely, I'm delighted
The quality is excellent. Appearance for 100%. Seller recommend.
Kufri asked for a complete bracelet and necklace for a simple additional amount, a wonderful watch and a distinctive box, a good and reliable store 100%, responds to all messages and always receive my orders Thanks, OLEVS.
Excellent quality. Look expensive.
nice watch very pretty
It worth it, nice looking and good stuff . Highly recommend
The clock matches the description. The box came slightly crumpled, but the clock was not damaged.
The best watch in my life, the only big strap, but in the kit there is a device to remove the excess links themselves, look very expensive-rich, go perfectly, even when. The combination of gold/silver is now my love, I advise, the only one to my city came not fast, like in a week three
Elegant, and easily, to reduce tights. Good pipeline!
Very nice watch. On a thin handle looks beautiful. Removed 2 links on each side. In the kit there was a special screwdriver for links. I recommend to buy.
The goods arrived three weeks before Minsk. Watch quality. Packing is worthy of gift. To the store of claims and complaints no
Just a chic watch)))
Delivery to Krasnodar 2 weeks
The blue of the background looks darker and better looking than the picture, I love it.
The watch is of good quality, just the dial is a little small. But still satisfied.
I used it as a birthday present for a friend. The store helped me change the packaging to a nice looking one. Thank you to the seller. The watch is also nice.