Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
7-15 Business days |
| Mexico, Central America, South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The watch came in a cardboard box, the package package was slightly damaged. The watch itself and the cardboard box without damage, the clock runs normally. The store provided a tool for shortening the bracelet as a gift, for which Thank you very much. Very useful. I am satisfied with the product, I recommend the seller.
I recommend this item, the delivery was made in 3 weeks.
A good beautiful and quality product I like recommend it is more beautiful on the arm thank you all
Very beautiful watch. I am already writing out the second batch. The first was silver gold. Long serves and gilt does not deteriorate
It took a little but transit with umbrellas hurt too, but came all right
Very good the product
The product arrived before the excellent date
Ordered women's quartz watch in stainless steel case. The main condition was the small size of the coprus, since The future owner has a thin hand. The goods were shipped quickly, and it took 27 days to reach Belarus. Well packed, the store put a squeeze to adjust the length of the bracelet. The clock looks solid, how it will walk-time will tell. I recommend the product and the seller.
Thank the store, the Watch arrived 10 days earlier than it was announced, the package is excellent, I love it very much. Thank you!!!
Very pretty watch, good quality, fast delivery, very pleased. Fits perfectly no need to alter band.
Very fast shipment. Watch seems to be very cool.
nice delivery
Women's watch very well done, top!!
I bought as a gift for my mother excellent quality very beautiful well made, she loved to recommend the product and store
Wonderful
Item delivered. watch box and belt regularly .... watch for month and number. Move normal .... thank you
Excellent the product was as expected
All perfect
Very nice watch, its size is ideal. Seller sent quickly as well packed. Thanks store.
Very pretty the watch well packed and 2 weeks moin delivery
I ordered it 17.12.2022. got it 27.1.2023., satisfied with what I got, nicely packed, I will add a comment about water-resistant functioning
Item received on time, it looks highly premium to behold am certain my wife would love it
wonderfull watch, thabk you store
Casual wear is simply chic. Friend is satisfied
The watch is beautiful, I liked it.
Order arrived Nigeria within 20 days, package was intact and stores communication was superb. You are advised buy from him.
Very beautiful, get well packed in Prefect condition, according to the description, arrived ahead of time.
Show de bola
I arrive within time. What has not worked for me is the date always the painting and it does not run as it should
Beautiful, I love it just like in the picture. Thank you store very recommended
Great quality product recommend, arrived very well packed...
The watch is wonderful. I wear it for a week practically without taking it off-there are no marks on my hand. Look very dignified. The bracelet was very big for me-I removed the links. A device is attached to the watch-its plastic is of course so-so, but you can work. The watch came in a box-a great option for a gift. Definitely recommend for purchase!
Beautiful watch arrival after 18 days
I'm really shocked my daughter's watch arrived by today. fast shipping n very nice watch