Bluetooth version: Bluetooth 5.2 + BLE Audio Dual mode (dual audio mode)
Supports 24-hour real-time heart rate/oximetry monitoring
Cellular Rotate list of 3 theme styles toggle
Connect a Bluetooth call at once
The watch supports languages： Chinese (Simplified, Traditional), English, Japanese, German, Korean, Italian, French, Spanish, Portuguese, Arabic, Russian, Hindi, Polish, Dutch, Czech, Indonesian
The mobile APP supports languages： Chinese (Simplified, Traditional), English, Japanese, German, Korean, Italian, French, Spanish, Portuguese, Arabic, Russian, Hindi, Polish, Dutch, Czech, Indonesian
Q: Why does the android mobile disconnect?
A: Android mobile phone system memory management will be forced to turn off the background app, you need to turn off the power saving mode, and the app will not be forced to close. the app must be running in the background, and Bluetooth will not automatically disconnect.
Q: Why couldn’t I connect the Bluetooth?
A： 1. Please download the app first
2. Search Bluetooth name on your APP and then connect it.
3. You can see a request to connect on the phone, click “pair.
If you had connected the Bluetooth before, please clear all your phone’s Bluetooth devices.
Q: Why does the pedometer not count steps when I have already started walking?
A: To reduce errors, the smart watch usually sets an initial value of 10, it will count steps when we walk more than 10 steps. The APP will show the real walking steps and start counting from step 10.
Q: Why the device cannot boot or start up properly?
A: Please charge your new device for at least 10 minutes or more before the first usage, this ensures normal device boot and optimal operation. For devices with removable batteries, ensure they are properly installed before charging.
Q: Why does the blood pressure value deviate from the sphygmomanometer?
A: The deviation between the measurement value of the watch and the sphygmomanometer is determined by a variety of factors. The measurement site of the sphygmomanometer is in the radial artery, and the measurement site of the watch is the two main branches of the arteriole. Normally, the aortic blood pressure measurement and the arteriole Blood pressure measurements will vary by three to forty; if you use a watch and a sphygmomanometer to measure at the same time, because the blood ?ows in the artery in the direction of the centrifuge, the sphygmomanometer measures the straps so that the lower part of your elbow is under pressure. Temporary blood cannot? Now smoothly to the branch of the artery below, and the vascular tension is increased, which will make the upper and lower blood pressure measurement values more biased.
Q: Can not find the device when pairing the device?
A: Please make sure the distance between the phone and the device is less than 0.5m
Please make sure the device is not under a low battery. if there is still a problem with 1.5 hours of charging, Please contact us.
Q： Is the watch waterproof?
A： The watch is splash-proof and sweat-proof, so it is ok while you are doing sports. But you can’t swim with it.
(please note: it does not support brewing hot water, hot baths, and water vapor. Please avoid using and storing the device at a place of high temperature & high humidity.)
Although the bracelet can monitor your heart rate, it cannot be used for any medical purpose, it is only to help people live a healthier life. All measurement results are for reference only. They are based on scientific algorithms and sensors. So please don’t compare them to medical devices, we appreciate your understanding.