SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
7-15 Business days |
| Mexico, Central America, South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Great quality watch, arrived Ates than expected, easy handling, recommend
For the price paid, it's a good watch. For a gift, it is a very good option. Recommended.
Good bracelet, fast delivery. The loud name of the smart watch is not applicable to this device. The native application is a complete biting. Can anyone tell you which application is still associated with this division?
Very good product, this is the second I order.
I am happy
Everything works wonderful clock
Best shop, watches tops and fast in delivery.
Both watches function. Setup 1 for me and one for my wife. I'm. amazed that the blood pressure reading is accurate. we compared to a cuff bp unit and the readings were the same.
Watch is awesome, amalet screen, I advise everyone
genial
Excellent, the article arrived in perfect condition and complies with its description.
For the price, the very thing. Plus good quality metal bracelet...
fast delivery and good product. satisfied with the product quality.
My first smart watch! Model smart watch L32, saw the same and in other stores on Ali Express, bought at a discount for 845 rubles, on the ozone such are 1750, still understand and understand. Almost all wallpapers are children's, it's good that you can download wallpaper from your photos. Came completely discharged, nothing terrible, charged, magnetic cable included, well, the instruction in English and Chinese. Video review, like the reviews of other owners on the Internet did not find! Let's see what and how, then add a review!
Delivery was delayed by 10 days. A huge Plus: the bracelet is attached to the body in the old way, like a regular watch.
It didn't take long for delivery, very quickly arrived. Exelent state.
I received the equipment 2 days before the deadline. I have already done the whole process of battery charging and synchronization with the cell phone and so far everything as expected.
Comes fast and well protected. Gets SMS, I haven't experienced the calls. Blood Pressure Measurement seems to me close to reality. The app is a little confusing and does not always work. Worth for the price.
We liked the clock so much. Also came with another gold metal strap. Acceptable delivery time
I am completely satisfied with the quality of the products delivered. The items perfectly match my expectations and were delivered within the time limit. In addition, the customer service is very responsive and has been able to answer all my questions. I highly recommend
Thanks to store for fast shipping. It's up to the speed of the local cargo after it arrived at Tr for 5 days.
Good watch. The delivery is fast. Charge for three weeks
All works. as you need. Measurement pressure and pulse perfectly.. Recommend timer and store. Fast shipping
Great for the price
excelente
Thank you very much for your quick response. The watch is great.
The watch appears much quality compared the test heart with a smartband other brand and the result was like. Like the watch bracelet also is excellent quality
Very good product
The product arrived on time very well packed congratulations very beautiful I very much liked the product now just see the durability.
The watch is good so far is working well, the screen is good and the instruments are good. Arrived very quickly, not taxed. I am well pleased.
Guys, very good watch, clear that AM in first experience, but is well that combined on sale, arrived cool and only one thing came different, but not know when buying I could not choose, came two matching bracelets, the two plastic, But'm already using and is very cool. Recommend.
Excellent Product value has everything a smartwatch but much cheaper has many screens is submersible still lontengibque check and I will leave additional comments I recommend the producti and store
Very good!! Beautiful, cool and the system is very fluid. Arrived fast.
Fast delivery. Good product. Much time again. Thank you.
It looks nice, I hope it doesn't fade easily, the painting is not very good quality.
wood quality. works well though sometimes the heart rate monitor says watch not worn even though I'm wearing it. battery lasts long
Long charge
For the value is more than great
I'd had another watch from this store 2 plus years ago (still goes with a minor charging problem), time to update. This has a lot of functions my old watch didn't plus I got the extra strap which is metal and great quality. Very happy with it but for one small thing I can't find the watch face in the picture, my preference.