SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
7-15 Business days |
| Mexico, Central America, South America |
10-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Excellent meets what it offers, arrived in the time offered, store recommended
Good watch working well exceeds my expectations I really liked it. I definitely recommend it
It’s good, specially battery life ❤️ Highly recommended
Smart watch is cool, super for money!!! Plugged In, the app has set everything you need, everything works, the charger is magnetic, I am satisfied with the purchase
Very good product, well packed, everything came as in the description Came well before the scheduled date.
The year-old, having made 16 grudovs, and having passed away 4 days, we will finish the shvidko. The sound of a smartphone shvidko. Behind the chetiri day, with the last year, the shirt of firewood, rushed to the shower, giving it a couple of times, all the harazd. And the head, the Ukrainian menu. Dear store.
In Ukraine, having bought in for three tizhna. The most vidminna-especially close to the country. Housing metalwork and good cars. And the axis of the menu itself was not matched by the phone, but especially the vibration of the display in Dafit programs. Z'dnannya herself with phones at the Android base and iOS is not a viklikaya sumnivu-a link up to 10 m and not a double. All devilry, doctors with vibera and telegrams, come. Charge trimayut 5-7 days in the mode of the koristuvannya. Ukrainian language is present, if I want to shift the font and shkutilgayut. The silikonoviy chokhol was included in the kit. I recommend the store! But vow to the rashists a bazhai of death! Glory to Ukraine! Glory Zsu!
Very good, it has a well fluid screen, and very easy to set up, long battery life, great cost benefit affordable for the cost. Seller sent very fast, I bought it the 05/12 day and it arrived in my hands the 21/12 day.
watch arrived earlier than delivery date.. very accurate to the description and is very silk. I love it and recommend
Wonderful clock purchase Second Order Date November 24 and receipt December 14
Beautiful… With all the functions. Get Message from zap face all apps comes to notifications and links, wonderful D truth… Recommend Bought P sell but loved D more and ended up getting.
The watch is very beautiful and has a large size. Despite being a basic model, has some commands more than the brand haylou. The only problem is the difficulty in finding case and film for this model. Come with this transparent case (which, in my opinion, was aesthetically horrible) and without protection film, though I find another to adapt. For a good cost-benefit the watch is excellent. Recommend yes.
Delivery on time, the watch is cool, corresponds to the description, downloaded the application, connected without problems, thanks to the store!
Very good product, very satisfied with the quality! The product came well packaged!
Beautiful. For this excellent value. Arrived very quickly.
Thanks to the top store reliability arrived today morning perfect item as description quick shipment in 10 days was very satisfied recommend to everyone. porgo sincerely and at the next Hello
Watch similar description very sensitive screen Top I liked and indicate the reliable store Back to buy the product is sturdy box worth coming but the important that arrived
The Watch arrived too fast in perfect condition as described very nice very practical delivery excellent will take almost nothing fully recommended excellent service and fulfillment and send what offers what is most important and the price is uncompetitive for its quality is very favorable
I knew that watch. The first broke down after a month... I always wait for the store's decision... that's why I changed seller
Quality product, good definition screen, shortcuts that quite access the main functions without wasting time browsing menu, good response, navigation fluid, good battery life, until the moment satisfied