Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
7-15 Business days |
Australia, New Zealand |
7-15 Business days |
Mexico, Central America, South America |
10-20 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Benyar (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of benyar.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Great product, beautiful in details and right in size. price right, we hope the mechanics. excellent watch
A watch that looks good. It's still in the testing phase.
Good watch
A beautiful well made classy watch, which keep time like a Rolex watch, super gift for birthdays and other occasions .
A good quality luxury watch as described in the description, good service, delivery was fast, I recommend it
Very good quality, ideal packing, delivery in 18 days. Thanks
Delivered in a solid way is very beautiful
Packed perfectly, looks cool. You need to drive them to evaluate. And so it's good, thank you.
Fits wrist properly and doesn’t look cheap the movement of the dial is great and the watch came very quickly
I really like this watch. I'm getting the black one next
Very beautiful watch, arrived fast and sent a toast bracelet.
I received the order intact. While everything works. Generally satisfied with the purchase. Let's see how they will work further
Arrived well and timely
The watch is very beautiful on the hand to look good that the strap is not a knee
I arrived early 100% recommended Excellent Product Very cute super elegant watch👌
The quality of the watch is excellent, the leather strap, the photo corresponds to the seller's card. I took my husband's gift. I like it👍
❤❤
Product as offered, very stylish and delivery early.
Excellent Product, super recommended.
Goods are same quality which is described in the product advertisement and meets my expectations. Delivered the goods within 2 weeks (25 days prior to date given in the advertisement) and I never expect for such a quick date.
I like a beautiful watch
Arrived very early, the watch is beautiful I loved.
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Great product. I recommend it to everyone. Working perfectly. Arrived fast.
super very nice thanks AliExpress
Great, stylish watch. Everything came as stated on the lot
I was impregnated. It's more beautiful than I thought. I'm happy with the purchase arrived early
Great product Thanks store
great watch great price
Too beautiful watch, love it! On-time delivery
Exactly what I expected, very beautiful and of great quality
I really liked the watch thank you
very beautiful watch ⌚️ .am very impressed with it love it thank you will buy another one.
Number one product